STANDARD SHIPPING: 
WE OFFER RELIABLE AND COST-EFFECTIVE STANDARD SHIPPING FOR ALL ORDERS. DELIVERY TIMES TYPICALLY RANGE FROM 3 TO 7 BUSINESS DAYS, DEPENDING ON YOUR LOCATION.

EXPRESS SHIPPING: 
NEED YOUR MEDICINAL MUSHROOMS IN A HURRY? OPT FOR OUR EXPRESS SHIPPING OPTION, WHICH ENSURES FASTER DELIVERY WITHIN 1 TO 3 BUSINESS DAYS. PLEASE NOTE THAT ADDITIONAL CHARGES MAY APPLY FOR EXPRESS SHIPPING.

SHIPPING RATES:

SHIPPING RATES ARE CALCULATED BASED ON THE TOTAL WEIGHT OF YOUR ORDER AND THE DESTINATION ADDRESS. YOU CAN VIEW THE APPLICABLE SHIPPING CHARGES DURING THE CHECKOUT PROCESS. WE STRIVE TO KEEP OUR SHIPPING FEES COMPETITIVE WHILE ENSURING YOUR ORDER REACHES YOU SAFELY AND ON TIME.

ORDER PROCESSING TIME:

ONCE YOU PLACE YOUR ORDER, WE MAKE IT OUR PRIORITY TO PROCESS AND SHIP IT AS SWIFTLY AS POSSIBLE. ORDERS ARE TYPICALLY PROCESSED WITHIN 24 TO 48 HOURS, EXCLUDING WEEKENDS AND HOLIDAYS. YOU WILL RECEIVE A CONFIRMATION EMAIL WITH TRACKING INFORMATION ONCE YOUR ORDER HAS BEEN SHIPPED.

INTERNATIONAL SHIPPING:

WE ARE PLEASED TO OFFER INTERNATIONAL SHIPPING FOR OUR MEDICINAL MUSHROOM PRODUCTS. HOWEVER, PLEASE NOTE THAT CUSTOMS REGULATIONS AND IMPORT DUTIES VARY BY COUNTRY. IT'S IMPORTANT TO FAMILIARIZE YOURSELF WITH YOUR LOCAL CUSTOMS POLICIES AND ANY ASSOCIATED FEES OR RESTRICTIONS THAT MAY APPLY.

ORDER TRACKING:

TO KEEP YOU INFORMED ABOUT THE PROGRESS OF YOUR SHIPMENT, WE PROVIDE A TRACKING NUMBER WITH EVERY ORDER. YOU CAN USE THIS TRACKING NUMBER TO MONITOR THE STATUS OF YOUR PACKAGE AND ESTIMATE ITS DELIVERY DATE. SIMPLY VISIT OUR WEBSITE AND ENTER THE TRACKING NUMBER IN THE DESIGNATED TRACKING SECTION.

SHIPPING SAFETY AND PACKAGING:

WE TAKE GREAT CARE TO PACKAGE OUR MEDICINAL MUSHROOM PRODUCTS SECURELY TO ENSURE THEY ARRIVE IN OPTIMAL CONDITION. OUR PACKAGING MATERIALS ARE CHOSEN SPECIFICALLY TO MAINTAIN THE POTENCY AND FRESHNESS OF THE MUSHROOMS DURING TRANSIT. REST ASSURED THAT YOUR ORDER WILL BE HANDLED WITH THE UTMOST CARE AND ATTENTION TO DETAIL.

PLEASE NOTE:

WE ARE NOT RESPONSIBLE FOR ANY DELAYS OR DELIVERY ISSUES CAUSED BY UNFORESEEN CIRCUMSTANCES, SUCH AS EXTREME WEATHER CONDITIONS OR TRANSPORTATION DISRUPTIONS BEYOND OUR CONTROL. HOWEVER, WE WILL DO OUR BEST TO ASSIST YOU IN RESOLVING ANY ISSUES THAT MAY ARISE.

IT'S ESSENTIAL TO PROVIDE ACCURATE AND COMPLETE SHIPPING INFORMATION DURING THE CHECKOUT PROCESS TO AVOID ANY DELIVERY COMPLICATIONS. IF YOU NEED TO MAKE CHANGES TO YOUR SHIPPING ADDRESS AFTER PLACING AN ORDER, PLEASE CONTACT OUR CUSTOMER SUPPORT TEAM AS SOON AS POSSIBLE.

FOR ANY FURTHER QUESTIONS OR ASSISTANCE REGARDING SHIPPING, FEEL FREE TO REACH OUT TO OUR FRIENDLY CUSTOMER SUPPORT TEAM. WE ARE HERE TO ENSURE A SMOOTH AND ENJOYABLE SHOPPING EXPERIENCE FOR YOU.

THANK YOU FOR CHOOSING MUSHYMART! WE LOOK FORWARD TO SERVING YOU AND SUPPORTING YOUR WELLNESS JOURNEY!